About Shimmer & Stone

Introducing Shimmer & Stone . . .

Shimmer & Stone differs from traditional jewelry retailers on and off the internet in our unique styles, which are all designed in-house and manufactured by reputed jewelry artisans around the world.

Our jewelry can be described best as modern and contemporary in style. We take inspiration from popular styles and jewelry trends, and in essence, re-engineer those styles to bring our customers pieces that are in vogue, but a cut above the rest in design detail, comfort of wear, durability and quality.

Customer Satisfaction is Paramount . . .

We extend 30-day returns on all our jewelry unless an item has been engraved or personalized by request at the time of placing an order. We guarantee our customers that the engraving on their order will be as per their request, and if any errors have been made by our engraving department a new jewelry order will be engraved and sent out to them at no additional charge along with free return shipping for the incorrectly engraved item of jewelry.

We understand that deciding on certain aspects of a jewelry purchase such as selecting a chain length or a ring size can be a difficult. To assure that our customers peace of mind in their shopping experience with Shimmer & Stone, we allow our customer's 30-days to exchange their jewelry for a size that meets their satisfaction. Although engraved jewelry cannot be returned, chains of engraved pendants or tags can be exchanged for a shorter or longer size based on availability. Rings that have been engraved do pose a bit of a problem, which is why we recommend that a customer purchase their ring of choice, try it on, and send it back to us for engraving should the size be to their liking. The item will be shipped back to them at no cost once engraved.

Shimmer & Stone also offers our customers Free Ground Shipping via UPS and the USPS on every order. Should a customer require faster shipping options Shimmer & Stone also offer a range of express shipping options at affordable rates again via UPS and USPS. Every order shipped may be tracked online in real time.

Commitment to Excellence . . .

We have a customer service staff of knowledgeable representatives who we are very pleased to note, do a superb job in accommodating customer inquiries and expediting issues, as has been noted in customer reviews via third party post-sales surveys that can be read on Yahoo! Shopping and Bizrate.

We want to be as transparent as possible in our utilization of user reviews which is why we present links to third party review sites as shown above so our customers are assured of the authenticity of our customer feedback.

The quality of our jewelry is one aspect of our business we pay very close attention to and take great pride in. In addition to our unique styles that differ from our competitors around the web, our attention to the transferred value in a jewelry purchase is something we know our customers truly appreciate.

Because the jewelry at Shimmer & Stone is made to our specifications of metal weight and quality of stones, our customers receive an item that is comparatively more substantial to those around the online market due to the fact that most jewelers use common suppliers.

When selecting a piece of jewelry with diamonds, be it a men's necklace, a women's pendant or a ring, you can be rest assured that value is transferring on to you. You will 'feel' the piece has a weight that gives it body and substance, you will notice the sparkle of the high quality mix of diamonds in a pendant from their brilliant sparkle and more importantly the sparkles will be noticed on you.

We invite you to browse through our collection of contemporary jewelry online at Shimmer & Stone.

In the Media . . .